At Alistam, we respect the intellectual property rights of creators, artists, and brand owners. We are committed to maintaining a platform that upholds fair and lawful use of intellectual property (IP). If you believe that your intellectual property rights have been violated on our website, we offer a process to file a formal complaint.
What Is Intellectual Property?
Intellectual property includes intangible assets such as:
- Patents (inventions, processes)
- Copyrights (original creative works like images, text, designs)
- Trademarks (logos, brand names, slogans)
- Trade Secrets (confidential business information)
Types of Infringement Claims We Review
We accept and respond to the following types of IP claims:
1. Copyright Infringement
Use of original work (e.g., images, product descriptions, designs) without authorization.
2. Trademark Infringement
Use of a name, logo, or symbol that is identical or confusingly similar to a registered trademark in a way that may mislead customers.
3. Patent Infringement
Sale of a product or use of a process that is protected under a valid U.S. or international patent, without permission.
4. Trade Secret Misappropriation
Unauthorized disclosure or use of confidential business information that provides a competitive advantage.
How to Submit an IP Complaint
If you believe your intellectual property rights have been infringed, please contact us at:
Email: support@alistam.com
Subject: “Intellectual Property Claim – Alistam”
Include the following information in your email:
- Your full name and contact information
- A description of the IP you believe has been infringed (e.g., trademark registration, copyright certificate, patent number)
- A link (URL) or description of the product/content in question on our website
- Evidence showing ownership of the IP and how it has been infringed
- A declaration that the information provided is true and accurate, and that you are the rights holder or authorized to act on behalf of the rights holder
What Happens Next
Once we receive your complaint:
- We will review it thoroughly
- We may remove or disable access to the allegedly infringing content
- We may contact the product uploader or seller for a response
- If necessary, we may request additional documentation to support your claim
We take intellectual property concerns seriously and aim to resolve valid complaints promptly and fairly.
Important Notes
- Submitting false or misleading IP claims may result in legal consequences and loss of access to our platform.
- If you are unsure about your rights, we recommend consulting with an intellectual property attorney before filing a claim.
- This process is for rights holders only. Customers wishing to report unrelated issues should contact general support.
Policy Updates
We reserve the right to modify this Intellectual Property Claim Policy at any time. Any changes will be posted on this page.
If you have questions about this process or need clarification, feel free to email us at support@alistam.com.