Privacy Policy

At Alistam, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, shipping/billing address, phone number, and payment information.
  • Device data: IP address, browser type, operating system, and general usage data.
  • Activity data: how you interact with our site, including page views and order history.

Information is collected when you:

  • Place an order
  • Create an account
  • Subscribe to our emails
  • Contact customer service

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Respond to customer inquiries
  • Send service-related updates or marketing emails (if you opt in)
  • Improve our website functionality and user experience
  • Ensure compliance with legal requirements

We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers (such as payment processors or shipping partners) who help us operate our business. These parties are contractually required to protect your data.

We may also disclose information to comply with legal obligations or to protect our legal rights.

3. Data Security

We implement appropriate security measures, including SSL encryption, to protect your data. However, no system is 100% secure. We recommend you take steps to protect your own information, including keeping your password confidential.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Improve site functionality

You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.

5. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before submitting any information.

6. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately at [email protected].

7. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via our website or email. Continued use of our services after such updates constitutes acceptance of the new policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].