At Alistam, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, billing/shipping address, phone number, and payment details.
- Device Information: IP address, browser type, operating system, and technical data about your device.
- Usage Information: Pages visited, items viewed, order history, and interactions on our site.
We collect this data when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact our customer support team
2. How We Use Your Information
We use the information we collect to:
- Process your orders and provide customer support
- Send updates regarding your purchase or account
- Send marketing emails (if you have opted in)
- Improve the functionality, security, and performance of our website
- Comply with legal and regulatory requirements
We do not sell or rent your personal data to any third party. Information may be shared with trusted service providers (such as payment gateways, logistics companies, and email platforms) solely for the purpose of fulfilling services on our behalf. These providers are required to handle your data responsibly and securely.
We may disclose information when legally required or necessary to protect our rights or comply with regulations.
3. Data Security
We use secure technology (including SSL encryption) and follow industry best practices to help protect your personal data. While no online platform can be 100% secure, we regularly review our security measures and recommend users:
- Use strong, unique passwords
- Keep account information private
- Log out from shared or public devices
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Store your preferences
- Analyze traffic and usage behavior
- Improve the browsing experience
You can manage cookie settings through your browser. Disabling cookies may limit certain website functions.
5. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.
6. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us at support@alistam.com and we will take appropriate action.
7. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be announced on this page or via email. Continued use of our website after an update constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about how your data is handled, please reach out:
Email: support@alistam.com